Enrolment

Getting Started

Before You Begin

We're excited for you to join us at class!

If this is your first time enrolling with us, this process will take about 15-20 minutes.

Be sure to prepare the following:

  • Photo of your highest education certificate.
  • Credit card details.
  • For Singaporeans and PRs : photo of the front of your NRIC
  • For international students : photo of the front of your passport
  • For students sponsored by a company with offices in Singapore : company details, incl. UEN, address, and details of personnel authorised to handle your case.

Lastly (and most importantly) - to complete your enrolment, keep this window open until your payment is confirmed.

Ready? Confirm your application details, and then click “Next” to begin!

APPLICATION DETAILS

Personal Details

PERSONAL DETAILS

Let’s get to know you better!

ABOUT YOU

Contact Details

We’ll send you course materials using these details, so make sure everything is updated!

Citizenship Details

This will help us calculate your level of course subsides and funding!

We accept .jpg, .jpeg, and .png files!

According to the Private Education Regulations 2009 (Act 21 of 2009), registered private education institutions like TaF.tc are required to keep proper records of the NRIC or foreign identification of our students, teachers, managers, and board members. For more information, please feel free to Whatsapp us at (65) 6011 8066

Education & Employment

EDUCATION DETAILS

EMPLOYMENT DETAILS

SPONSORING COMPANY DETAILS

Last Few Questions!

Last Few Questions!

You’re halfway there!

After these last few questions, all you’ll need to do is confirm some details and end with payment.

INTENT TO STUDY


Please note: By selecting "I am not interested", you would not be eligible to receive funding from SkillsFuture Singapore (SSG), and you will need to pay the full gross fees of the course.

HEARING FROM US

YOUR DATA AND TAF.TC

Terms & Conditions

TERMS & CONDITIONS

To proceed, please read the terms & conditions below.

The following Terms and Conditions are in place until July 31, 2022.

From August 1, 2022 onwards, new Terms & Conditions will be in effect

 

1. Payment Collection

Upon enrollment, all SkillsFuture Credit Claims and PSEA Forms are to be submitted no later than one week before class commences. We reserve the right to withdraw you from the class if payment is not made and to retain your Nett Fee and/or Application Fee.

International Students will be notified to pay only after confirmation that the course entry requirements are met, approval of one’s Student Pass by the Singapore Immigration & Checkpoints Authority (ICA) and the Student Contract is signed.

If any student / company failed to pay net course fee regardless of any reason (i.e. failure to claim SFC / PSEA / Instalment), 30 days after course start date: 

  • Individuals must pay unless they are on instalment plans. If they do not pay by then, TaF.tc Staff and/or the Training Management System (TMS) shall continue to send chasers every 2 days with a copy to accountsreceivable@taftc.org and make phone calls to the individuals. If TaF.tc is still not able to get payment within 60 days after course start date, Accounts in-charge and Chief Revenue Officer must make a decision whether to: -

    • Submit claims in small claims courts OR

    • Report to SSG and TaF.tc will refund the course fees subsidy received (if applicable)

  • Companies must pay unless they have credit terms or instalment plans. If they do not pay by then, TaF.tc staff and/or the TMS shall continue to send chaser every 2 days with a copy to accountsreceivable@taftc.org and make phone calls to the company in-charge. If TaF.tc is still not able to get payment within 60 days after course start date, Accounts in-charge Chief Revenue Officer must make a decision whether to: -

    • Submit claims in small claims courts OR

    • Report to SSG and TaF.tc will refund the course fees subsidy received (if applicable)


 

2a. Student Request Policy for Qualification Students (Diploma, Advanced Certificate)

This section covers the following student requests for Diploma and Advanced Certificate programmes:

  • Change of Intake / Withdrawal / Deferment

  • Refunds

  • Reassessment and Appeal

  • Additional Hours

Change of Intake, Withdrawal, and Deferment requests will take no more than 4 weeks to be processed and the outcome will be made known to you via email. If the outcome is not in your favor, you can appeal according to our dispute resolution.

  • Administration Fees are chargeable for Withdrawal / Deferment.

  • A Parent / Guardian’s Formal Letter of Consent to Change Intake / Withdraw / Defer must be submitted if you are below 18 years old.

  • All outstanding fees must be settled upon submission of Change of Intake / Withdrawal / Deferment requests.

  • Any Withdrawal / Change of Intake / Deferment will be addressed on a case-by-case basis, and we will have the final decision on whether the request is approved or rejected.

  • Submitting the request does NOT automatically result in an official Withdrawal / Change of Intake / Deferment. You must ensure that you receive an approved request confirmation via email regarding the outcome of your request.

 

Change of Intake / Withdrawal

  • If you change your current course intake to another course intake within the Institute or change from an intake to another, you shall be deemed to have withdrawn from the course and the Refund Policy shall apply unless as otherwise agreed between the Institute and you. You must also fulfil all the Admission Criteria of the new course and will be subjected to the Institute’s Student Selection and Admission Procedures.

  • If you change your intake from the Institute to enroll with another Institute, you shall be deemed to have withdrawn from the Institute and the Refund Policy and Procedures shall apply.

 
Change of Intake / Withdrawing Process:
  • Submit a Withdrawal Request through the Student Portal.

  • Our team will acknowledge your request within 5 working days.

  • We will reach out to you to understand more about your request.

  • An email will be sent to you to let you know the outcome of the request, along with the next steps to take, if any.

  • If you are a Student Pass Holder, we will update/cancel your FPS and/or Student Pass within 3 working days if applicable.

 

Deferment

Any Deferment granted will be for a period of 6 months only and is subjected to a Deferment Fee. Continuing Students who wish to Defer for more than 6 Months from the Course Start Date will have to withdraw from the course. Re-admission will be based on the Institute’s Student Selection and Admission Processes.

  • You can apply for a Deferment ONLY ONCE. All Deferments will be considered if you support them with valid reasons and additional supporting documents.

 
Deferment Process for Assessments
  • Students are to submit their Deferment Request through the Student Portal

  • We will reach out to you to understand more about your request within 5 working days

  • An email will be sent to you to let you know the outcome of the request.

  • A new date, time and venue will be organised, subject to trainer’s and classroom availability. The deferred assessment has to be completed within 2 weeks of the course end date. 

  • A Deferred Assessment Fee of $128.40 is chargeable to confirm your deferment.

  • You must sign an Addendum to reflect the changes if the deferment affects your course end date. The Refund Policy shall apply unless as otherwise agreed between the Institute and you.

Deferment Process for Modules
  • Submit a Deferment Request through the Student Portal.

  • Our team will acknowledge your request within 5 working days.

  • We will reach out to you to understand more about your request.

  • An email will be sent to you to let you know the outcome of the request.

  • A Deferred Module Fee of $53.50 is chargeable to confirm your deferment.

  • You must sign an Addendum to reflect the changes if the deferment affects your course end date and the Refund Policy shall apply unless as otherwise agreed between the Institute and you.

 

Additional Info for Student Pass Holders:

Change of Intake / Deferment

  • Change of Intake and deferment is subject to ICA’s approval of the new Student Pass. You would be required to cancel your Student Pass within 7 days if the application is rejected.

  • The Institute will inform ICA in the event of any Change of Intake / Deferment.

 
Withdrawal
  • You would be required to submit your Passport and Student Pass details to the Institute for cancellation of Student Pass with ICA.

 

Refunds for Qualifications (Diploma, Advanced Certificate etc.) are governed by the following:

Refund Policy

The Institute adopts the Standard Student Contract as set out by CPE. This Refund Policy will act as a framework in guiding the implementation of detailed refund processes and procedure in the following areas:

Refund for Withdrawal Due to Non-Delivery of Course

The Institute will notify the Student within three (3) working days upon knowledge of any of the following: -

  • It does not commence the course on the Course Commencement Date;

  • It terminates the Course before the Course Commencement Date;

  • It does not complete the Course by the Course Completion Date;

  • It terminates the Course before the Course Completion Date;

  • It has not ensured that the Student meets the course entry or matriculation requirement as set by the organization stated in Schedule A of the Standard Student Contract within any stipulated timeline set by CPE; or

  • The Student’s Pass Application is REJECTED by Immigration and Checkpoints Authority (ICA).

The Student should be informed in writing of alternative study arrangements (if any), and also be entitled to a refund of the entire course fees and miscellaneous fees already paid should the Student decide to withdraw, within seven (7) working days of the above notice.

Refund for Delivery Due to Other Reasons

If the Student withdraws from the Course for any reason other than those stated under the Refund for Withdrawal Due to Non-Delivery of Course (reflected in Clause 2.1 of the Standard Student Contract), the Institute will within seven (7) working days of receiving the Student’s written notice of withdrawal, refund to the Student an amount based on the following refund table (reflected in Schedule D of the Standard Student Contract): -

% Course Fees Refunded

If your written notice of withdrawal is received by TaF.tc

[90%]

More than [21] working days before the Course Commencement Date

[50%]

[14 – 21] days before the Course Commencement Date

[0%]

Less than [14] days before the Course Commencement Date

 

Note: A 7 working days Cooling Off Period will commence after the signing of the Student Contract. If you choose to withdraw during this period, you will be refunded 90% of the course fees. (Miscellaneous Fees and Application Fees are non-refundable)

 

Cooling-Off Period

The Institute will provide the Student with a Cooling-Off Period of seven (7) working days after the date that the Contract has been signed by both parties.

The Student will be refunded the highest percentage (stated in the refund table) of the fees already paid if the Student submits a written notice of withdrawal to the Institute within the Cooling-Off Period, regardless of whether the Student has started the course or not.

 

Refund Process

  • Submit your Refund Request in the Student Portal.

  • We will inform you that we have received your request.

  • We will verify if you are eligible for a refund, you will be notified of the refund amount and computation through email

  • A $214.00 (inclusive of GST) withdrawal fee per module is chargeable.

  • If you are eligible, we will process your refund according to the original mode of payment (Card / Account / PSEA etc.).

  • If you are not eligible, your request will be rejected, and you will be notified via email.

  • All Refund Requests will be completed within 7 working days from the Refund Request.

   

If you are deemed Not Yet Competent (NYC), there are potentially 2 courses of action:

Re-Assessment

  • Depending on what your Trainer thinks, he/she will recommend you to take a re-assessment or attempt the module again.

  • If you are given the option for Re-Assessment, you are required to submit a Student Request by completing the online form within 1 week of the last assessment date.

  • A Re-Assessment Fee of $128.40 (inclusive of GST) is chargeable.

  • You are allowed to select the preferred date to re-sit for the assessment, subjected to trainer’s and classroom availability.

  • Once the approved date, time, venue / schedule of the reasessment has been confirmed, you will notified via email.

  • Please avoid rescheduling the reassessment as you will be charged the reassessment fee again.

  • Re-assessment shall be completed within 14 days of the last assessment date.

 

Appealing of Grades

If you disagree with your assessment grade, you may request an appeal for the review of your assessment outcome.

  • Notify your Trainer of your intention to appeal and tick on the designated section for appeal. Do not sign the Assessment Summary Record. The Assessor will enter the appeal intention into the Feedback Section of the Assessment Summary Record and notify the Programme Management or Curriculum Experience Head within the same date of your intention to lodge an appeal.

  • An Appeal fee of $21.40 (inclusive of GST) is chargeable

  • Submit an appeal request to the Programme Management Department via the Student Request feature in the Student Portal within 7 working days of the release of assessment results.

  • Once the appeal request has been submitted and paid for, the student is to send an email to NYC@taftc.org. Elaborating on their appeal with supporting documents.

  • The Head of Department, Learning Curriculum and Development will  review your email appeal.

  • You will be informed on the Appeal decision / outcome within 10 working days from the date of  email appeal.

  • All decisions made by the Examination Board are final.

   

Additional hours requests should only be done in the event that you do not meet the 75% attendance requirement on a case by case basis or as advised by your trainer. If you do not meet attendance requirements of 75%, you will not be able to sit for assessment and deferment of assessment will apply. 

  • Depending on your progress, the trainer will recommend the number of additional hours needed to complete your training and meet the 75% attendance requirement.

  • If you are given the option to do additional hours, you are required to submit a Student Request by completing the online form within 1 week of the course completion date.

  • Additional hours Fee of $100/hour (inclusive of GST) is chargeable.

  • You are allowed to select the preferred date to conduct the additional hours session, subject to trainer’s and classroom availability. Please liaise with your trainer for their availability. 

  • Programme Management/Customer Relations Department will email to both you and the trainer on the confirmed date, time, venue / schedule of the session.

  • Please avoid rescheduling the session as you will be charged the additional hours fee again

  • Additional hours must be completed within 14 days of the course completion date.

  •  

 

2a. Student Request Policy for Professional Short Course Students

This section covers the following student requests for Professional Short Courses:

  • Change of Intake / Withdrawal /

  • Refunds

  • Reassessment and Appeal

  • Additional Hours

  • Change of Intake and Withdrawal, requests will take no more than 4 weeks to be processed and the outcome will be made known to you. If the outcome is not in your favor, you can appeal according to our dispute resolution.

  • Administration fees are chargeable for change of intake. 

  • All outstanding fees must be settled prior to the request for Change of Intake / Withdrawal

  • Any Withdrawal / Change of Intake will be addressed on a case-by-case basis, and we will have the final decision on whether the request is approved or rejected.

  • Submitting the request does NOT automatically result in an official Withdrawal / Change of Intake. You must ensure that you receive a formal notice / confirmation from us regarding the outcome of your request.

 

Change of Intake / Withdrawal

  • If you change your intake from the Institute to enrol with another Institute, you shall be deemed to have withdrawn from the Institute and the Refund Policy and Procedures shall apply.

  • Student net fees and miscellaneous fees paid will not be refunded.

 
Withdrawing Process:
  • Submit a withdrawal request through the student portal

  • Our team will acknowledge your request within 5 working days

  • We will reach out to you to understand more about your request

  • An email will be sent to you to let you know the outcome of the request, along with the next steps to take if any

  • If you are a Student Pass Holder, we will update ICA within 3 working days and cancel your FPS

 

Change of intake 

Change of intake granted will be for a period of 6 months only and is subjected to a Change of intake Fee. Continuing Students who wish to change of intake for more than 6 Months from the Course Start Date will have to withdraw from the course. Re-Admission will be based on the Institute’s Student Selection and Admission Processes.

  • You can apply for a Change of intake. All Change of intake requests  submitted up to 3 days before class commencement will be considered if you support them with valid reasons and additional supporting documents.

  • Change of intake requests submitted upon course commencement will not be entertained and will be deemed as withdrawal. 

  • If you fail to attend the scheduled assessment / module deferment, you will need to re-submit the assessment / change of intake  request.

 
Deferment Process for Assessments
  • Inform our Customer Relations team and trainer of your intention to defer your assessment at least 1 working day before the date of the assessment

  • We will reach out to you to understand more about your request.

  • A new date, time and venue will be organised subject to trainer’s and classroom availability. The deferred assessment has to be completed within 2 weeks of the course end date. 

  • A deferment request will be sent on your behalf.

  • A Deferred Assessment fee of $128.40 is chargeable to confirm your deferment.

  • An email will be sent to you to let you know the outcome of the request.

 
Change of intake Process for Modules
  • Submit a change of intake  request through the student portal at least 3 working days before the start date of the class*.

  • Our team will acknowledge your request within 5 working days.

  • We will reach out to you to understand more about your request.

  • A Deferred Module fee of $53.50 is chargeable to confirm your deferment.

  • An email will be sent to you to let you know the outcome of the request.

 

Additional Information for Student Pass Holders:

 
Change of Intake / Deferment
  • Change of Intake and deferment is subject to ICA’s approval of the new Student Pass. You would be required to cancel your Student Pass within 7 days if the application is rejected.

  • The Institute will inform ICA in the event of any Change of Intake / Deferment.

 
Withdrawal
  • You would be required to submit your Passport and Student Pass details to the Institute for cancellation of Student Pass with ICA.

 

Professional Short Courses are not eligible for any refunds unless the following circumstances occur:

  • The course cannot commence as scheduled.

  • The course is cancelled/terminated.

  • The course is cancelled mid-way.

  • Your application for a student pass is rejected.

  • You fail to meet the entry requirements for the course.

You will be notified within 3 working days if you are eligible for a refund.

However, we may offer alternative study arrangements so that you can continue learning. Otherwise, you will be given a full refund of Course Fees within 7 working days of the above notice if you decide to withdraw before the course commencement date.

   

If you are deemed Not Yet Competent (NYC), there are potentially 2 courses of action: 

Re-assessment

  • Depending on what your Trainer thinks, he/she will recommend you to take a re-assessment or attempt the module again.

  • Programme Management Department will inform you on the outcome.

  • If you are given the option for Re-Assessment, you are required to submit a Student Request by completing the online form within 1 week of the last assessment date.

  • A Re-Assessment Fee of $128.40 (inclusive of GST) is chargeable.

  • You are allowed to select the preferred date to re-sit for the assessment, subjected to trainer’s and classroom availability.

  • OnceProgramme Management Department will email to both the Trainer and you on the approved date, time, venue / schedule of the reassessment has been confirmed, you will be notified via email.. 

  • Please avoid rescheduling the reassessment as you will be charged the reassessment fee again.

  • Re-assessment shall be completed within 14 days of the last assessment date.

 

Appealing of Grades

If you disagree with your assessment grade, you may request an appeal for the review of your assessment outcome. 

  • Notify your Trainer of your intention to appeal and tick on the designated section for appeal. Do not sign the Assessment Summary Record. The Assessor will enter the appeal intention into the Feedback Section of the Assessment Summary Record and notify the Programme Management or Curriculum Experience Head within the same date of your intention to lodge an appeal.

  • An Appeal fee of $21.40 (inclusive of GST) is chargeable

  • Submit an appeal request to the Programme Management Department via the Student Request feature in the Student Portal within 7 working days of the release of assessment results.

  • Once the appeal request has been submitted and paid for, student is to send an email to NYC@taftc.org. Elaborating on their appeal with supporting documents.

  • The Head of Department, Learning Curriculum and Development will contact you to acknowledge the receipt of the Appeal. review your email appeal.

  • You will be informed on the Appeal decision / outcome within 10 working days from the date of the appeal request. email appeal.

  • All decisions made by the Examination Board are final.

   

Additional hours requests should only be done in the event that you do not meet the 75% attendance requirement on a case by case basis or as advised by your trainer. If you do not meet attendance requirements of 75%, your will not be able to sit for assessment and deferment of assessment will apply. 

  • Depending on your progress, the trainer will recommend the number of additional hours needed to complete your training and meet the 75% attendance requirement.

  • If you are given the option to do additional hours, you are required to submit a Student Request by completing the online form within 1 week of the course completion date.

  • Additional hours Fee of $100/hour (inclusive of GST) is chargeable.

  • You are allowed to select the preferred date to conduct the additional hours session, subject to trainer’s and classroom availability. Please liaise with your trainer for their availability. 

  • Programme Management/Customer Relations Department will email to both you and the trainer on the confirmed date, time, venue / schedule of the session.

  • Please avoid rescheduling the session as you will be charged the additional hours fee again

  • Additional hours must be completed within 14 days of the course completion date.

 

3. Course Notes and Training Materials

In line with our efforts to be environmentally friendly, all course and training materials will be given in electronic form. Our friendly Programme Advisors will guide you through the steps on how to access the E-Course Notes or E-Books. You may also view our step-by-step guide here.

All course and training materials provided are protected by copyright laws, and cannot be reproduced, republished, distributed, transmitted, displayed, broadcasted, or otherwise exploited in any manner, without written permission from TaF.tc. All course and training materials are solely for personal and non-commercial use.

 

4. Attendance Requirements

A minimum attendance of 75% of training hours per module is required to qualify for the final assessment. Training hours include E-Learning, Classroom Lectures or Activities, excluding Assessment Hours. You will be deemed as absent should you be on sick / medical leave, personal leave, overseas assignment, or any other reason which prevents you from attending the module.

 

International Students (Non- Student Pass Holder):

A minimum attendance of 90% of training hours per module is required to qualify for the final assessment. Training hours include E-Learning, Classroom Lectures or Activities, excluding Assessment Hours. You will be deemed as absent should you be on sick / medical leave, personal leave, overseas assignment, or any other reason which prevents you from attending the module

 

Full-Time International Student Pass Holders:

It is mandatory for Full-Time International Student Pass Holders to achieve at least 90% attendance for all classes on a monthly basis. Failure to do so would risk your Student Pass being cancelled and you would be required to return to your home country. In the event of absenteeism as a result of sick / medical leave, a medical leave certificate must be presented to the Institute. However, if you are absent for other reasons, a written explanation and/or supporting documents (if any) must be presented to the Institute.

Student Pass Holders who miss 7 consecutive days of class will be liable to have their student pass be cancelled with effect from the 8th day and the letter of cancellation will be sent to student's place of residence in Singapore as registered with the Institute.

 

Student Synchronous Online Learning Attendance Policy

All current and future students attending classes at Textile and Fashion Industry Training Centre must adhere to the following guidelines in order to be considered present in class. Failure to follow these guidelines will result in the student’s considered absence from class, thereby risking possible barring from assessment.

  1. Students must meet 75% attendance in total for each module they attend. Students who fail to meet the 75% attendance requirement will not be allowed to take the assessment.

  2. For online synchronous classes, students are required to have their webcams turned on at all times and must clearly show their faces throughout the entire class (excluding break times). Students who have their webcams turned off during class or who are not present despite their webcam turned on will be considered absent.

  3. Students are not allowed to use virtual avatars to represent themselves or freeze their appearance as a form of participation in class. Students found to have done this will be considered absent from class.

  4. Students must show active participation in class. Students should avoid travelling or working on other projects while in class. Trainers retain the right to determine whether a student is considered absent if shown to excessively not participate in class despite fulfilling the other above requirements.

 

5. Assessment

WSQ assessments are competency-based, designed to test your understanding, ability, and knowledge. Do note that:

  • Modules in the Diploma Course are assessed individually.

  • Your assessments will either be graded Competent (C) or Not Yet Competent (NYC) 

  • Not all your assessments are exam papers. Depending on the module it could be practical performance, projects, learning journals, or portfolio developments etc.

  • Assessments are conducted in an Open-Book Format. That means you can bring your notes. However, you are not allowed to communicate with your classmates.

  • You must pass every module and meet your attendance requirements to graduate.

You will need to attend the assessment as per course schedule provided. If you are unable to attend and wish to reschedule, please inform the school 1 day before assessment. You are required to log in to your account via the Student Portal and make a Student Request by completing the online form. A re-scheduling assessment fee of $128.40 (inclusive of GST) is chargeable for each request.

 

6. Graduation Requirements

You must attain to be awarded a WSQ Statement of Attainment (SOA), WSQ Advanced Certificate, Diploma in Fashion Technology or TaF.tc’s Diploma Certification:

  • at least 75% attendance (90% for International Students on Student Pass) to sit for the assessment for each course and

  • 100% competency for each course

 

7. Certificate Issuance / Collection

Upon successful completion of the course, and if you have been assessed to be "Competent", you will be awarded a WSQ or TaF.tc’s e-Certificate (e-Cert). You can log in to your Student Portal and download your WSQ e-Cert directly from there. You may also download your e-Cert from SkillsConnect. SkillsFuture Singapore (SSG) will notify you via SMS / Email once your WSQ e-Cert is ready for download. For more information on how to download your e-Certs, click here.

 

WSQ Certificate

From 3 November 2014 onwards, e-Certs will be issued to Students who have attended and attained competency in Singapore Workforce Skills Qualifications (WSQ) training modules or have attained full WSQ qualifications. This will replace the current hardcopy certificate issuance process. For more information on how to download your e-Certs, click here.

 

TaF.tc Certificate

TaF.tc will email the e-Cert to Students no later than 2-3 months after the course completion date.

 

Certificate Retention Period

Hard copies of certificates must be collected within 9 months after being notified for collection. After the grace period, depending on storage space availability, certificates not collected may be archived at designated storage offsite. Collection after the grace period, will require advanced notification to TaF.tc Administrative Office of at least 5 workdays for retrieval. An administration fee of $20 is chargeable.

All certificates not collected will be kept up to a maximum period of 7 years after which they will be destroyed. For participants requesting a reprint after the destruction timeframe, a formal request would need to be submitted to TaF.tc. An administrative fee of $20 is chargeable and must be received by TaF.tc prior to processing the request for reprinting / re-issuance of certificates.

 

8. Expulsion Policy

You may risk expulsion from TaF.tc if the following occurs:

  1. Failure to meet the attendance requirements.

  2. Went Missing-In-Action (i.e., cannot be contacted despite repeated calls, SMSs, and emails).

  3. Attended training classes but did not turn up for the assessment.

  4. Graded “Not Yet Competent” up to 3 times for the same module.

  5. Accepted your place in a course but missed the first day of class before going MIA.

  6. Being rude, endangering others, disappearing without reasons, and/or lacking integrity.

  7. Continuing Students who have outstanding module(s) deferred for more than 12 months from the initial course end date.

  8. If you are expelled, you automatically forfeit your course fees. Future enrolments will be subject to the Management’s Approval.

 

9. Dispute & Resolution Policy

If you have encountered a difficult situation that you would like to speak to us about, do let us know.

  1. The Institute accepts both written (Emails / Letters / Feedback Forms) and verbal communications (Meetings / Telephone Correspondences).

  2. All feedback and complaints must be properly recorded and/or documented. Any correspondence between the Institute and the Student must be annexed as evidence. This is to ensure that any Staff handling the case are kept aware of the progress / outcomes.

  3. The Programme Management Department is to respond to respective Students within 5 working days of receipt of the feedback / complaint.

  4. It is the responsibility of the Programme Management Department to notify relevant departments of any feedback and complaints.

  5. We will make sure you know that we have received your feedback / complaints in 5 working days and have a proposed solution in 14 working days.

  6. All feedback / complaints must be resolved within 21 working days. In the event that the deadline is not adhered to, you will be notified and the reasons with regards to the delay must be made known.

  7. If you are not satisfied with the proposed solution, we will further escalate the issue to our Senior Management and propose a solution within 21 days of receiving your feedback / complaint.

 

10. Disclaimer Clause

We reserve the right to reschedule or cancel the Course Schedule, change the Trainer or Course Fee without prior notice. However, we will use our utmost effort to inform respective Students of any changes within 5 working days before the class commencement date. The terms and conditions set may be modified or amended without prior notice.

We reserve the right to cancel or reschedule the class, not limited to the following circumstances:

  • Class does not meet the minimum enrolment number.

  • Trainer is hospitalized and no replacement can be found.

 

11. Liability

We strongly encourage Students to meet the graduation requirements once you have commenced with the course as failure to do so may result in you being held personally liable for the reimbursement of the SkillsFuture Singapore (SSG) Grants to TaF.tc.

Confirmation

CONFIRMATION

Course Details

  • TitleShoe Making: Men's Derby Short Course
  • Date29 Jun 2020 to 03 Jul 2020
  • Time8:30 AM to 6:45 PM
  • Venue2 Leng Kee Road,#02-09 Thye Hong Centre, 159086

Your Details

  • Name
  • NRIC/FIN
  • Address
  • Date of Birth

IMPORTANT NOTES

Before we proceed to payment please take note of the following;

  • Once you have commenced with the course, we will strongly encourage you to meet the graduation requirements as outlined in our terms and conditions, as failure to do so may result in being held personally liable for the reimbursement of the SkillsFuture Singapore funding to TaF.tc.
  • In line with our efforts to be environmentally sustainable and to provide a better learning experience for all our students, all our course notes will now be given electronically to our students.
  • TaF.tc reserves the right to cancel and re-schedule the class, change fee and trainer without prior notice. However, TaF.tc will use utmost effort to inform respective students of any changes within 5 working days before the class commencement date.
  • Due to system limitation, your name reflected on official documents throughout your learning journey with Taf.tc, will omit any comma(,), apostrophe('), hyphen(-), symbol(@), slash or divide(/) etc, that is reflected on your NRIC.
  • The terms and conditions set may be modified or amended without prior notice.

FINAL DECLARATION

Payment

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