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Transformation for Retail Operations and Marketing​

Online Short Course Retail

Transform your retail business with the 'Transformation for Retail Operations and Marketing' course. Learn to integrate digital solutions, optimize operations, and leverage advanced marketing strategies to enhance growth and customer engagement.

Overview

The "Transformation for Retail Operations and Marketing" course is designed to help retail professionals, managers, and business leaders understand and implement the latest strategies and technologies to revolutionize their operations and marketing efforts. In today’s fast-evolving retail landscape, this course focuses on integrating digital solutions, optimizing supply chains, enhancing customer experiences, and leveraging data-driven marketing tactics to achieve business growth.

Participants will explore key aspects of transforming retail operations, including digital integration, inventory management, customer engagement, and omnichannel strategies. The course also covers advanced marketing techniques such as personalized marketing, social media strategies, and digital advertising that are essential for modern retail success.

By the end of this course, participants will be equipped with practical skills and insights to drive transformation in retail operations and marketing, making their businesses more agile, customer-centric, and competitive.

The Details

  • FOR SKILLSFUTURE CLAIMS

    Registered Title: (Transformation for Retail Operations and Marketing (Classroom & Asynchronous))

    TPGateway Code:TGS-2023017828

  • total hours

    24:00

Curriculum

Course Duration

SSG Approved Training & Assessments Hours:24:00 Trainer Facilitated Hours (On Campus/Virtual):19:00 Self-Directed E-learning Hours:04:00 Assessment Hours:01:00
Objectives
  • Redesign their marketing strategy using digital inputs.
  • Create a social commerce channel for their brand.
  • Leverage data analytics by linking consumer understanding and business measures.
  • Understand the linkages between the technology architecture and business /customer outcomes and redo their digital tech architecture.
  • Evaluate and calculate technology impact and ROI.
  • Create service strategies that cover the most relevant touchpoints and journeys using the right technology.
Key Learning Areas
  • Marketing trends and new strategies in Marketing.
  • Social Commerce.
  • Customer analytics in retail.
  • Technology Architecture in Retail.
  • Methods for evaluation technology-TCO.
Certificate Issuance
Upon completing the course, the student will be awarded a TaF.tc Certificate in Transformation for Retail Operations and Marketing.
Trainers
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Requirements
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Admissions

To enrol, you must fulfil the following requirements

1

Aged 16 years and above

 and 2

GCE ‘O’ Level with 3 credits including English and Mathematics OR WSQ Advanced Certificate OR WSQ ES WPLN Level 5 and above

 and 3

ALL Students are required to have basic digital literacy, knowledge of computers and Microsoft Office

Graduation

To graduate, you must fulfil the following requirements

1

75% attendance rate of total training hours per module

 and 2

Be found competent for written, practical and oral assessments

International Students

To enrol, you must fulfil the following requirements

1

Aged 16 years and above

 and 2

High School Diploma equivalent to GCE ‘O’ Level with 3 credits including English and Mathematics OR Qualifications from professional institutes may be considered on a case-by-case basic OR Pass TaF.tc Entrance Test

 and 3

English Language Requirement – Possess a minimum credit in English at GCE ‘O’ Level or its equivalent OR IELTS score 5.5 or TOEFL score 46

 and 4

ALL Students are required to have basic digital literacy, knowledge of computers and Microsoft Office

Graduation

To enrol, you must fulfil the following requirements

1

75% attendance rate of total training hours per module. Student Pass Holders – a minimum of 90% attendance per month will be required

 and 2

Be found competent for written, practical and oral assessments
Fees & Funding
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Fees

Course Fees

S$ 243.84

Application Fee

S$ 32.70 (after 70.00% SSG funding, 20% SFMCES, inc.9% GST)

You can use

SkillsFuture Credits (SFC)

Learn more about SFC

Post Secondary Education Account (PSEA)

Learn more about PSEA

Fees

Course Fees

S$ 627.84

Application Fee

S$ 32.70 (after 70.00% SSG funding, inc.9% GST)

You can use

SkillsFuture Credits (SFC)

Learn more about SFC

Post Secondary Education Account (PSEA)

Learn more about PSEA

Fees

Course Fees

S$ 627.84

Application Fee

S$ 32.70 (after 70.00% SSG funding, inc.9% GST)

Fees

Course Fees

S$ 243.84

Application Fee

S$ 32.70 (after 70.00% SSG funding, 20% ETSS, inc.9% GST)

You can use

Absentee Payroll

Learn more about absentee payroll

Fees

Course Fees

S$ 627.84

Application Fee

S$ 32.70 (after 70.00% SSG funding, inc.9% GST)

You can use

Absentee Payroll

Learn more about absentee payroll

Fees

Course Fees

S$ 2,092.80

Application Fee

S$ 32.70 (inc.9% GST)
Items Required For Class

Do take note of the following things you are required to have for both class and their assessments. Please check if all these stated below are in working condition before coming. 

  1. Laptop 
  2. Webcam 
  3. Working mic on laptop or actual mic 
  4. Smart phone with access to their respective app stores
  5. Access to data or wifi connections

Testimonials
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FAQs

We do not offer any make-up or replacement classes.

We highly discourage you from missing any classes since the entire program is designed to be hands-on intensive. There is also a minimum attendance requirement of 75% of training hours for Singaporean and PRs, and 90% of training hours for international students. If you do not meet the 75% attendance requirement, you will not be eligible to enjoy subsidies nor to sit for the assessment. Make sure you block off your time during your training with us or find an intake option that will ensure you do not miss any classes. You will only wish that you had more time in the class!

Yes! You can use any SkillsFuture Credits you have to pay for course fees.